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  • Sector: Communications / Telecoms Date Added: 13/07/20

    This job has expired. You can always search our other jobs.

    Device Deployment Engineer, Windows 10, Citrix, Office 365 (85642r23)

    Location: Basingstoke, England  |  Contract Type: Permanent  |   |  Salary: £125 - £130

    Job description

    Our client a local Government body are seeking a 2nd Line Engineer for a 4.5 month contract until Xmas 2020.

    The primary function of the role will be to build, test and deploy devices to council staff. There will also be a requirement to provide support to all council users.

    You will have experience of deploying devices to users, and have excellent customer service skills as you will be deploying and providing face to face training to users at handover.

    You must also have excellent 1st and 2nd line technical skills to help resolve issues through the build and deployment process.

    The role will be required to:

    · To install, configure and test hardware and software components.· Undertake handover training with staff· Assist in the management of the asset register and auditing of system records.· To log, monitor and resolve service desk calls within agreed service levels· Provide 1st line and 2nd line support to our user base, with remote working available.· To liaise with users, support services and third party suppliers.· To carry out standard cleaning and routine maintenance procedures.· Work within an ITIL service management framework

    Additional responsibilities:

    · To always see the service through the eyes of the customer and make suggestions for improvement where appropriate· To constantly challenge self-performance and seek to find improvements· To carry out duties efficiently and effectively

    Qualities, Skills and Knowledge

    · Excellent communications with great interpersonal skills· Ability to work as part of a team· Evident experience on an IT Service Desk· Knowledge of Office 365 and Citrix· Windows 10 trouble shooting· Knowledge of ITIL· Desirable to have knowledge of Local Government applications

    People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

    People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.


    Skills

    Benefits

    • Outside IR35

     

    You can't apply for this job as it has expired.

    Consultant

    Consultant Photo

    Simon Gukhool
    Managing Consultant


    Email me about this role
    Telephone: +44 (0) 117 922 7000


    Read more about me

    Simon is very knowledgeable in the IT industry and is a very pleasant and easy going person. I really felt comfortable chatting to him whilst I was looking for a new position and he comes across really well. He was able to offer his experience but wasn't a pushy recruitment consultant which more often than not you find these days. He was able to answer all questions that I had and possesses outstanding communication skills which helped by his happy going personality. If I was looking for a new position my first port of call would be too contact Simon. This also applies for when I am hiring new staff. I know I can trust his judgement and his awareness of service managers to be able to find suitable and reliable candidates. Simon's Client
 

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