How we’re continuing to deliver your services

The safety of our people is paramount. Since March 2020, we have been operating remotely in line with Government advice to protect the welfare of our staff. Some team members continue to work from our head offices for business-critical reasons, but the majority are working remotely using secure cloud-based systems.

For the safety of those business-critical team members still working in our head office, we have introduced a booking system to limit numbers, introduced a test and trace system, ensured regular office deep cleans and put in place social distancing measures.

We are continuously reviewing our action plan as lockdown and local restrictions change, to ensure both the safety of our teams and continued service to our customers.

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